Frequent Questions & Answers

Our FAQ database presently contains 9 frequent questions and answers about our site. If you are unable to locate the answer you need, please contact us.

When is the best time to book my furniture removal?

Whilst we can normally organise your move with only a few days notice, wherever possible I suggest that as soon as you have decided on your removalist book your move.

This then becomes one less thing to worry about.

How do i organise insurance for my furniture removal?

For more information on Moving Insurance Please read our page outlining important information on furniture removal insurance.

Can you give me a quote within 24 hours

All quotes are emailed within 2 to 3 hours, 7 days a week.
Please complete an online request here

Backload Removal Quote

I am not sure how many boxes I will have as I am not moving for a few months.

Try to guestimate by estimating a total for each room.
Remember as you get closer to your move, you can always submit a new quote with the adjusted figures, and we can then finalise your quote.

How quickly can I book my backload

We would like a weeks notice whenever possible, but often if you are moving to and from a capital city, we can assist with less notice.

Please complete the form below, with your preferred date, if we can assist on the day you choose we will book and confirm within a few hours.

if not we will suggest an alternate date for you to either accept or decline
Booking backload

Can you assist with Car Transport also.

Whilst cars can no longer be moved in a furniture removal truck, we can help with excellent price to help you with Car Transport Car Carrying

How do I make payment?

Payment can be made by cash or bank cheque at uplift of your furniture.
Payment can be made by Direct Transfer to our Bank Account, or by credit card over the phone.

Please note 2% surcharge is currently in place for payments by Master Card and Visa, and 4% for American Express.

A tax invoice is issued on every booking

Do you insist on customers using removalist cartons, and boxes.

Whilst we certainly do not insist that you use standard removal cartons, we do recommend that you use strong double thickness boxes for your move.

Most Self storage companies in all major cities can supply you with all the packing materials you may need.

If i have list already prepared how can I send it to you.

Please use this form and after completing a few minor details about your move, you can paste your list into the form moving inventory, we are happy to base a quote on any type of list or inventory